Recognition & Rewards: A Points Recognition Program Right in Chat
Thank-you points tied to your values, given and redeemed in chat.
Recognition & Rewards is the employee recognition program in the Ai1 platform by MyZone AI: people thank colleagues in chat with points tied to your core values and a specific note, see balances and a leaderboard, and redeem points from a rewards catalog your company defines.
Every thank-you names what someone did and which value it showed, so praise means something.
Values people can see
Your core values become hashtags that appear in every recognition.
No app to roll out
Everything happens in chat, so there is nothing new for staff to install or learn.
Points people can use
A rewards catalog turns points into rewards your company chooses.
Meet your agent
Get to know Nélia
Nélia dances marrabenta at every family wedding and pulls others onto the floor. She runs your thank-you points program in chat: people give points tied to your values, everyone sees balances and a leaderboard, and rewards come from your catalog.
AI agent. Fictional persona; not a real person.
Nélia, the persona of Recognition & Rewards
Name
Nélia M.
Role
Recognition Program Coordinator
Experience
15 years
Work history
Employee engagement officer at a telecom company Office manager at a shipping agency
Personality
Never tied to pay decisions, every gift confirmed first
Based in
Maputo, Mozambique
Why Nélia has a personality
AI does better work as a specific expert, so Recognition & Rewards works as Nélia (Recognition Program Coordinator, Maputo, Mozambique). You can rename Nélia or change the personality, experience and profile settings at any time.
In your team chat, with no new app for staff to install or learn
Your values
Turned into hashtags that appear on every recognition
Giving points
Who, how many points, which value and what they did, then a preview and a confirm
Rewards catalog
Rewards your company chooses; an admin hands each one over
What a point is worth
Each company sets it; any value shown is an example, and points are not money
Kept apart from
Reviews, pay, promotion, discipline and termination; it decides nothing about anyone
Sensitive notes
A thank-you touching on health, harassment, discrimination or legal matters is not posted; People Ops takes it
Capabilities
What Recognition & Rewards does for you
Sets up your program
A short interview turns your core values into hashtags and records who gives points, the monthly allowance, the props channel and whether the leaderboard is public.
Guides each thank-you
Who, how many points, which value and what they did, with a preview of the balance before and after. Points move only after the giver confirms.
Lets others join in
Colleagues can +1 a recognition and add points of their own.
Shows balances and the leaderboard
Balances, a leaderboard and recent recognition, shown as cards whenever someone asks.
Runs a rewards catalog
Rewards your company defines, each with a points cost. People redeem with a preview and a confirmation, and an admin hands the reward over.
Keeps a full ledger
Every points movement is added to a ledger with an audit trail; corrections are new entries, never edits.
How Recognition & Rewards differs from Employee Engagement App Manager
Employee Engagement App Manager looks at team workload and collaboration patterns. Recognition & Rewards runs a points thank-you program in chat: people give points tied to your core values with a specific note, colleagues can +1 it, and points are spent in a rewards catalog your company defines. Every gift needs a preview and a clear yes. Points never feed reviews, pay, promotion, discipline or termination, and it decides nothing about anyone.
How this differs from the Employee Engagement App Manager: For team workload and collaboration patterns, use Employee Engagement App Manager; Recognition & Rewards runs a points thank-you program in chat.
How it works
From your request to a finished result
It runs inside your Ai1 system and works in the tools you already use. You ask, it works, it reports, and it stops for your OK where it matters.
Tap the diagram to enlarge it
You approve
Step 1: Set up your values
An admin answers setup questions and approves the program settings.
Step 2: Someone gives props
The giver picks a person, points and a value, and says what they did.
You approve
Step 3: Preview and confirm
The giver checks the preview and confirms before any points move.
Step 4: Posted for the team
The recognition appears in your props channel, where others can +1 it.
Step 5: Rewards redeemed
People spend points in the rewards catalog, and an admin hands rewards over.
When to use it
Hand these situations to Recognition & Rewards
Illustrative photo. Send some points to the teammate who stayed late to clear the dock.
If this is you…
…here's what it does
Someone stayed late to fix a stock count
The giver adds points and a value hashtag with a specific thank-you, and the team sees it in the props channel.
A vague "great job" comes in
It asks once what exactly they did and what difference it made before anything is posted.
A team wants to see who is being recognised
The leaderboard shows balances and recent props, or stays private if your company prefers.
Someone wants to redeem their points
They pick a reward, confirm the preview and an admin hands the reward over.
What you get
A recognition program built around your core values
Guided thank-yous with a preview and confirmation
Balances, a leaderboard and recent recognition on request
A rewards catalog with redemption and hand-over tracking
Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended.
What it was asked: Show our team how the points program works: the program card, what giving recognition looks like, the props post, October's leaderboard and how rewards and the points record work.
Example report
The program card: four values, who gives, and what a point is worthGiving recognition: balance first, then a preview, then Confirm to giveThe props post in Slack, two +1s, and October's leaderboardRewards catalog, redemptions and the points ledger
What it found: 3 findings, with the numbers
In October, staff gave 214 recognitions worth 168,400 points, and 61 of the 74 people on the program received at least one.
A store lead's 1,500-point #PackTogether thank-you to a warehouse picker drew two +1s, reaching 2,250 points and putting that picker top of October's board at 6,750.
Of two reward redemptions this week, one is fulfilled and one waits for an admin to hand it over; a wrong-recipient gift was fixed with a new ledger entry.
This is an illustrative example of the program card, giving flow, props post, leaderboard, rewards catalog and points ledger that Recognition & Rewards is being built to produce. It was written by hand from the agent's design for an invented outdoor retailer, with invented staff ids, values, rewards and points, and no real systems or people were involved. Nothing was sent, posted, paid or changed. Run date: .
Slack is a trademark of its owner. MyZone is not affiliated with or endorsed by them.
Want a recognition program card like this for your own recognition program? Book a Points Program walkthrough.
Every Ai1 agent works under human approval. Here is how Recognition & Rewards keeps you in control.
Your Ai1 team will tell you when Recognition & Rewards is ready for your account.
Points celebrate effort and never feed reviews, pay, promotion, discipline or termination; it decides nothing about anyone.
Each company sets what a point is worth; any value shown is an example. Points are not money: no payments, cash or gift card spending, and a person hands over every reward.
Every gift and redemption needs a preview and a clear yes, and nobody can give more points than they have.
A thank-you touching on health, harassment, discrimination, legal matters, pay or discipline is not posted; the giver is asked to reword it, or a person in People Ops takes it.
Why teams choose Ai1
Part of Ai1, by MyZone AI
Trusted by leaders at Plastic Bank, Outback Team Building, RMG Advertising, Keeran Networks, and Titan Training Centre.
Payroll Manager handles pay and bonuses, which points never touch.
Common questions
Frequently asked questions about Recognition & Rewards
What makes peer recognition feel genuine?
Being specific: saying what the person did, the difference it made and which company value it showed, soon after it happened. Recognition & Rewards asks for those details on every thank-you, ties them to your core values and keeps points apart from pay and reviews.
How do you tie employee recognition to company values?
Turn each core value into a short tag and ask for one on every thank-you, along with what the person did. Over time the tags show which values the team sees in action. Recognition & Rewards turns your values into hashtags during setup and adds one to every recognition it posts.
Should a recognition leaderboard be public?
It depends on your team. A public leaderboard lets everyone see who is being thanked, while a private one keeps balances to each person. Recognition & Rewards asks during setup whether the leaderboard is public, and either way it shows recent props whenever someone asks.
How does a points-based employee recognition program work?
Each person has points to give. They thank a colleague for a specific action tied to a core value, the recognition is posted for the team, and points build up to spend in a rewards catalog. Recognition & Rewards runs it in chat, starting with Slack. Slack is a trademark of its owner; named only to describe the work, no partnership implied.
Do we need to roll out a new app?
No. People give and see recognition in chat, and admins set up the program the same way. There is nothing new for staff to install.
What is a recognition point worth?
Your company decides. Setup suggests a starting allowance and value as an example, and you can change both. Points are not money and are never paid out as cash.
Can recognition points affect someone's review or pay?
No. Points are kept apart from performance reviews, raises and promotions.
Is Recognition & Rewards available now?
Not yet. Your Ai1 team will tell you when Recognition & Rewards is ready for your account. You can talk to us today about how your team recognises each other now.
About Ai1
How much does Ai1 cost?
Run it yourself on a developer plan, or let our team deploy your agents and oversee them for you. Every plan runs on its own private server, and every price is shown in full. See Ai1 pricing →
Do I get just Recognition & Rewards, or the whole platform?
The whole platform. Recognition & Rewards is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Compare plans →
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