Privacy Policy

Last updated: March 25, 2026

MyZone Labs Ltd ("MyZone AI," "we," "us," or "our") operates the website myzone.ai and provides AI automation products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide directly

When you fill out our contact form, book a consultation, register for a workshop, or interact with our chatbot, we may collect:

• Name and email address
• Phone number (if provided)
• Company name and job title
• Message content from contact forms and chatbot conversations
• Workshop registration details

Information collected automatically

When you visit our website, we automatically collect certain information through cookies and analytics tools:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Interaction data from Google Analytics 4 (via Google Tag Manager)

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested services
• Send information about our products, services, and workshops you have expressed interest in
• Improve our website, products, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics 4 (via Google Tag Manager) for website analytics
• LinkedIn Insight Tag for professional audience measurement
• Meta Pixel for advertising measurement
• Firebase Hosting for website delivery
• Twilio for SMS-based communications and notifications

Each of these services operates under its own privacy policy. We encourage you to review their respective policies.

4. Cookies

Our website uses cookies and similar tracking technologies through Google Tag Manager. These cookies help us understand how visitors interact with our site and improve the user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, secure hosting on Firebase with HSTS headers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, or comply with legal requirements. Contact form submissions and chatbot conversations are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@myzone.ai or through our contact page.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

9. International Data Transfers

MyZone Labs Ltd is based in Vancouver, British Columbia, Canada. If you access our website from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate. By using our website, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

MyZone Labs Ltd
Vancouver, BC, Canada
Email: privacy@myzone.ai
Web: myzone.ai/pages/contact