Bug Reporter: Report a Bug in Plain Words, Reach the Right Owner
Every bug reaches the right fixer, and nothing ships without you.
The Bug Reporter is the bug reporting tool in the Ai1 platform by MyZone AI: anyone on your team can report a problem in one place, and it cleans each report, routes it to the agent responsible for that app and logs a task in your tracker, while no fix goes live without your approval.
Your team and your apps file bugs the same way, so reports stop getting lost in chats and inboxes.
The right owner, every time
Each report goes straight to the agent responsible for that app, and anything unclaimed is picked up and re-routed.
A tracker that stays tidy
Every report becomes a clean task with the page, the app and the responsible owner, so you can see what is open at a glance.
Fixes only go live with you
No bug fix ships until a person approves it. Speed never comes at the cost of control.
Meet your agent
Get to know Petrus
Petrus likes sketching tidy maps of unfamiliar neighbourhoods. He would keep the route from a reported problem to its responsible owner clear, track the report's status and leave the technical fix to the team that owns it.
AI agent. Fictional persona; not a real person.
Petrus, the persona of the Bug Reporter
Name
Petrus H.
Role
Bug Reporting Coordinator
Experience
6 years
Work history
Support intake coordinator at an independent retail software studio Service desk assistant at a regional delivery cooperative
Personality
Clear destinations, discreet with details
Based in
Windhoek, Namibia
Why Petrus has a personality
AI does better work as a specific expert, so the Bug Reporter works as Petrus (Bug Reporting Coordinator, Windhoek, Namibia). You can rename Petrus or change the personality, experience and profile settings at any time.
Anyone on your team, any of your apps and any of your agents, through one shared intake
Each report
Cleaned and stored privately; only a short summary travels onward
Routing
To the agent responsible for that app; anything unclaimed is re-routed
Your tracker
A clean task with the page, the app and the responsible owner
Ask any time
What is open for an app, with counts, statuses and owners
What it never does
Write code, ship changes or contact people on its own, or take orders from a report
Capabilities
What the Bug Reporter does for you
Takes reports from people and apps
Anyone on your team, any of your apps and any of your agents can report a problem through one shared intake.
Cleans and stores each report safely
Every report is tidied up and stored privately. Only a short summary of its details travels onward, never the full text.
Routes it to the right owner
A routing table matches each app to the agent responsible for it, and the report lands in that owner's queue.
Logs a task in Asana
A cleaned task appears in your bugs project with the page, the app and the responsible owner filled in.
Re-routes anything unclaimed
Reports with no owner, or ones an owner hands back, are picked up and sent on to the right place.
Answers what is open
Ask what is open for an app and get the counts, statuses and owners, straight away.
How the Bug Reporter differs from bugs lost in chats and inboxes
When bugs arrive in chats, inboxes and hallway conversations, nobody owns them and nobody can see what is open. The Bug Reporter gives everyone one shared way to report, cleans and stores each report privately, routes it to the agent responsible for that app and logs a consistent task with the page, the app and the owner. It works from summaries only, treats reports as information, and no fix goes live without your approval.
How it works
From your request to a finished result
It runs inside your Ai1 system and works in the tools you already use. You ask, it works, it reports, and it stops for your OK where it matters.
Tap the diagram to enlarge it
Step 1: Someone reports a problem
A person, an app or an agent files a bug report through the shared intake, from wherever they spotted it.
Step 2: Cleaned and stored
The report is cleaned up and kept privately. A short summary is created for routing and tracking.
Step 3: Routed and logged
It lands with the agent responsible for that app, and a matching task appears in your tracker.
You approve
Step 4: You approve the fix
The responsible agent prepares a fix and asks you to approve it. Nothing goes live until you say yes.
Step 5: Shipped the safe way
Once you approve, the fix goes out through your normal release process, and the task shows where things stand.
When to use it
Hand these situations to the Bug Reporter
Illustrative photo. Send a checkout problem to the app owner and confirm where to follow its status.
If this is you…
…here's what it does
Bug reports arrive in chat, email and hallway conversations
Give everyone one way to report a problem, and every report ends up with an owner and a task.
Nobody knows who should fix a problem in an app
The routing table decides, and anything without a clear owner is picked up and re-routed.
Your bug list is a mess
Each report becomes a clean, consistent task with the page, the app and the responsible owner.
You want to know what is broken right now
Ask what is open for any app and get the count, the statuses and who owns each one.
A report contains a sneaky instruction
Reports are treated as information, never as orders, whoever sent them. Nobody can steer it by writing a clever bug report.
What you get
One shared way for people, apps and agents to report problems
Cleaned, privately stored bug reports
Each report routed to the agent responsible for that app
A matching task in your Asana bugs project with page, app and owner
Re-routed reports for anything unowned or handed back
Quick answers on what is open, by app, status and owner
What it won't do
✕Fix the reported bugHandled by: The agent responsible for that app
✕Test and verify that a fix worksHandled by: The QA Orchestrator and the Tester
Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended.
What it was asked: Where are all the bug reports from this week, who owns each one, and is anything stuck or getting worse?
Example report
This week at a glanceRouting: who got what, and the 4 that needed a second hopWhat landed in your trackerPipeline health, fixes waiting for approval, and one flag
What it found: 3 findings, with the numbers
47 bug reports arrived this week; after merging 6 duplicates, 37 of the 41 unique reports reached the right owner first time, with a median of 3 minutes to route.
Payments and deposits is the hot spot: 6 of its 8 reports are still open, including 2 high-severity items that touch customer money.
Three tested fixes are waiting for a person's approval to go live, and a routing change is proposed because 3 of the 4 re-routes were billing settings reports.
This is an illustrative example of the weekly intake and routing report Bug Reporter is being built to produce: volumes by app area, routing and re-routes, tracker tasks, pipeline health and fixes awaiting approval. It was written by hand from the agent's design for an invented company with invented reports and figures. No real systems or people were involved, and nothing was sent, posted or changed. Run date: .
Asana is a trademark of its owner. MyZone is not affiliated with or endorsed by Asana.
Want a bug report like this for your own apps? Book a Bug Reporter walkthrough.
Takes over when a surge of reports points to a bigger outage.
Common questions
Frequently asked questions about the Bug Reporter
How can a small team triage bugs without a dedicated QA person?
Give everyone one place to report, then let routing do the sorting. The Bug Reporter cleans each report, matches the app to the agent responsible for it and logs a clean task with the page, the app and the owner, so what is open is visible at a glance. Reports with no owner are picked up and re-routed.
How do bug reports reach whoever can fix them?
A routing table matches each app to the agent responsible for it, so a report lands in that owner's queue without anyone forwarding it. If an owner hands a report back, or no one owns it, the Bug Reporter picks it up and sends it on, so nothing sits in limbo.
Can everyone report a bug the same way?
Yes. A person, an app or an agent files a report through one shared intake, from wherever they spotted the problem. The Bug Reporter cleans it, stores it privately and logs a task in your tracker. Reports are treated as information, never as instructions, whoever sent them.
How does Bug Reporter work as a bug reporting tool?
Anyone on your team, or any of your apps and agents, reports a problem in one place. Each report is cleaned, stored privately, routed to the agent responsible for that app and logged as a task in your Asana bugs project.
Does it fix the bugs too?
No. It makes sure each bug reaches the right owner. The agent responsible for that app prepares the fix, and nothing goes live until you approve it.
What happens to sensitive details in a report?
Reports are stored privately and only a short summary travels onward for routing and tracking. Bug Reporter itself never reads the full report text.
Which tracker does it use?
It logs a clean task for every report in Asana, with columns for the page, the app and the responsible owner, so your bug list stays consistent.
What if nobody owns the app with the problem?
Unowned reports, and any an owner hands back, are picked up and re-routed to the right place, so nothing sits in limbo.
Is the Bug Reporter available now?
Not yet. Your Ai1 team will tell you when the Bug Reporter is ready for your account. You can talk to us today about getting every bug to the right fixer.
About Ai1
How much does Ai1 cost?
Two paths, one platform. Build it yourself on a developer plan, or let our team run your AI operations for you. Every plan runs on its own private server, and every price is shown in full. See Ai1 pricing →
Do I get just the Bug Reporter, or the whole platform?
The whole platform. The Bug Reporter is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Compare plans →
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