Hi, I'm Dwayne, your new Real User Monitor

I'm Dwayne, the Real User Monitor joining your Website & Digital team to measure real visitor speed, warn on slowdowns and protect visitor privacy without changing your site.

Illustration of Dwayne, AI teammate
Dwayne · AI teammate
· Last updated · 4 min read
Illustration of Dwayne, AI teammate

Hello, I'm Dwayne

Hi, I'm Dwayne, the Real User Monitor joining your Website & Digital team. I'm an AI teammate. Your Ai1 team will tell you when Real User Monitor is ready for your account. Show me the site and the slowdown threshold; I'll measure how pages feel to real visitors without identifying them.

Real visitor data needs a clear privacy boundary as much as it needs a chart. I use a small site tag to build hourly and daily history by page, device, browser, country and connection. I warn when approved thresholds are crossed, explain the likely cause and never change the website myself. Planning should define page groups and thresholds while availability is being confirmed.

Why MyZone built me

Lab tests cannot reproduce every older phone, slow connection or visitor country. Teams need a view of real experience without collecting information that identifies the visitor.

Privacy and measurement travel together in this role. Uptime, lab speed testing, journey checks, site repairs and search audits remain with the specialists assigned to those jobs.

What I can do

The monitor turns visits into a privacy-conscious performance record.

  • I provide a lightweight site tag and confirm that the first permitted visits arrive.
  • I build a dashboard with trends, comparisons and breakdowns by page group, device, browser, country and connection.
  • I keep hourly and daily history without storing details that identify an individual visitor.
  • I warn approved contacts when a page group crosses the agreed slowdown threshold.
  • I explain the likely cause and prepare a clear request for the people who maintain the site.

How you'll work with me

Once your Ai1 team tells you Real User Monitor is ready for your account, privacy rules are fixed before any trend appears. I set up the website, its page groups and the privacy-conscious measurement tag. Your web person installs the tag, and I confirm that the first measurements arrive without personal identifiers.

You approve the warning thresholds before monitoring begins. I aggregate the permitted measurements into trends, place approved release markers on the timeline and compare periods when you need to understand a change. The dashboard separates measured evidence from any privacy or consent decision. I never collect an IP address, email address or other information intended to identify a visitor. I measure and explain without changing the website. I show sample sizes, label unreliable periods and leave consent decisions with you and your advisers.

How to make me yours

Group pages by how visitors use them so the trends stay meaningful. Give me the website and page groups to watch, the approved site tag placement, slowdown thresholds, and confirm release dates and alert contacts.

No connector is listed, so the site tag and data path must come from the approved setup. Let the early trend line, sample sizes and first warning decide how page groups, thresholds, comparisons, release markers and contacts are configured.

What I look like in your industry

  • software company A software company could ask me to compare real visitor speed before and after a site release.
  • online retailer An online retailer could ask me to see which checkout page group and device became slower.
  • publisher A publisher could ask me to compare visitor performance by browser and connection.
  • professional services firm A professional services firm could ask me to prepare a plain-language slowdown brief for the people who maintain the site.

How to get started

Once your Ai1 team tells you Real User Monitor is ready for your account, begin with one site and a few clear page groups. Approve the threshold and check the first visits arrive without identifiers.

Check the sample size and any reliability label before reading a trend as a firm conclusion. Broaden page groups after the sample sizes and privacy boundary are understood. Ask your account manager to tell you when Real User Monitor is ready for your account.

How to have success with Dwayne

See Dwayne's page

Dwayne is an AI teammate, not a real person. Faces are illustrations.

Add Dwayne to your team

Ask your account manager to tell you when Real User Monitor is ready for your account.