SOP Agent
Agent. Answers questions from your procedures with the source, finds gaps and turns SOPs into training guides.
Ai1 app
SOP Intelligence: procedures your team actually follows
Your standard procedures in one place, answered with sources, checked for gaps and turned into training.
SOP Intelligence is an app inside Ai1, the AI agent platform by MyZone AI. It collects your procedures, drafts new ones from how work really happens, and flags where the written process and the real one have drifted apart.
- Part of Ai1
- Runs on your private server
Answers with the source
Ask how something is done and get the answer with the procedure it came from.
Spot the drift
See where the written process and the real one no longer match, before it costs you.
Training that keeps up
Turn any procedure into a visual, step-by-step guide your team can follow.
Talk to the agent
You can just ask the SOP Agent
Many clients never open SOP Intelligence. They talk to the agent in chat or Slack, and the agent reads and updates the app for them. The app is there so your agents keep one tidy set of records and spend less on AI usage looking things up.
Ask in chat or Slack
Ask in plain words: "How do we handle returns at the dock?" The agent reads the app and answers.
At a glance
SOP Intelligence in short
| Collects | Your procedures, in one searchable library |
|---|---|
| Drafts | New procedures from how the work really happens |
| Flags | Gaps, and places where the written process and the real one differ |
| Keeps | Every version, with who changed what |
| Turns out | Visual step-by-step training guides |
| Replaces | Tools such as Process Street and Trainual, and static documents |
Inside the app
Your procedures, with their history
Screens from the app with demo data. Tap any screen to see it full size.
Example procedure
Example: a warehouse returns procedure
Example with a fictional business. Names and figures are invented to show the kind of output you get.
What it was asked: Write up how returns are handled at the dock, and flag anything risky in how we do it today.
| Refunds | Gap found. Refunds were released before inspection on 58 returns. The new step holds the refund until the item is graded. |
|---|---|
| Grading | Written down. Four condition grades, A to D, each with where the item goes and the refund effect. |
| Safety | Added. Returned lithium batteries go to quarantine before anyone opens them. |
How it works
From a question to an up-to-date procedure
The SOP Agent works inside the app. It edits only when you ask, and you confirm before anything changes.
Step 1: Ask or request
In Slack or in Ai1, ask how something is done, or ask for a new or updated procedure.
Step 2: It finds or drafts
The SOP Agent answers from your procedures with the source, or drafts the change.
Step 3: You confirm
You read the change and confirm it. Nothing changes before that.
Step 4: It versions and refreshes
The edit is saved as a new version with who made it, and the training guide is updated to match.
Built-in guardrails
It changes nothing on its own
Your procedures are the rules your business runs on. Here is how SOP Intelligence keeps you in charge of them.
- The SOP Agent edits a procedure only when you ask, and you confirm the change first.
- Every edit is saved as a new version, with who made it, and you can restore an older one.
- Answers come with the procedure they came from, so you can check them.
Better together
Works well with
The agents and apps around your procedures.
SOP Agent
Agent. Answers, reviews, versions and training guides.
Chief of Staff
Agent. Turns decisions into follow-ups with owners.
Ai1 Tasks
App. Fixes to a procedure land on your task list.
Agent-friendly CRM
App. Your customers and deals, on your own server.
Common questions
Frequently asked questions about SOP Intelligence
We already have procedures in documents. Do we start again?
No. SOP Intelligence collects the procedures you already have into one searchable library, with an owner and a version for each. You keep what works.
From there the SOP Agent helps you fill the gaps: it can draft a missing procedure from how the work really happens, and flag where a written procedure and the real process no longer match.
Will it change our procedures by itself?
No. The SOP Agent edits a procedure only when you ask, and you confirm each change before it is saved. Suggested edits wait in a review queue with approve and reject buttons.
Every edit is saved as a new version with who made it, so you can see the history and restore an older version at any time.
Can our team ask questions in Slack?
Yes. Your team can ask in Slack, for example how returns are handled at the dock, and get the answer with the procedure it came from, so they can check it.
You do not have to open the app to use it this way. The library is there when you want to see every procedure, its owner and its open issues in one place.
Can it make training material?
Yes. It turns any procedure into a visual, step-by-step training guide your team can follow.
When the procedure changes, the guide is refreshed to match, so training does not drift away from how the work is actually done.
Where are our procedures stored?
On your own private server, as part of Ai1. They are not shared with other clients and are not used to train AI models.
You can export them at any time.
Put your procedures to work
We will load a few of your procedures and show you the answers, the gaps and a training guide.
- Your own private serverEvery Ai1 plan runs on a private server that belongs to your business alone.
- Your data stays yoursStored on your server, not used to train AI models, and you can export everything you build at any time.
- Choose your AI modelBring your own AI provider account and pay it directly, with no markup from us.
- No lock-inMonthly plans run month to month with no long-term commitment, and everything you build can be exported.