Security Awareness Coach: Staff Trained to Spot Scams Before They Click
Short monthly lessons and fair practice tests that help staff spot scams.
The Security Awareness Coach is the security awareness training agent in the Ai1 platform by MyZone AI: it sends your staff short monthly lessons with a quick quiz and runs announced practice phishing tests, and anyone who clicks a practice email gets a short, kind lesson straight away.
We'll walk through what the Security Awareness Coach will do for your team. Your Ai1 team will tell you when Security Awareness Coach is ready for your account.
People learn the signs of phishing, fake invoices and other common tricks.
Training that fits the day
Short lessons each month instead of one long session a year.
Practice without shame
Practice tests are announced, and every slip leads to a short, kind lesson.
A record of progress
See who has completed lessons and how the team is improving.
Meet your agent
Get to know Marites
Marites keeps a jar of mango candy on her desk for anyone who spots a suspicious email first. She sends your team short, friendly lessons and safe practice scam tests, then follows up kindly.
AI agent. Fictional persona; not a real person.
Marites, the persona of the Security Awareness Coach
Name
Marites D.
Role
Security Awareness Coach
Experience
18 years
Work history
Training officer at a regional health clinic network IT support lead at a small accounting firm
Personality
Teaches without scolding, keeps lessons short
Based in
Iloilo, Philippines
Why Marites has a personality
AI does better work as a specific expert, so the Security Awareness Coach works as Marites (Security Awareness Coach, Iloilo, Philippines). You can rename Marites or change the personality, experience and profile settings at any time.
Completion and practice results for the team, without naming and shaming.
How the Security Awareness Coach differs from a yearly training session
A long session once a year is forgotten well before the next one. The Security Awareness Coach teaches in short monthly lessons with a quick quiz, then checks the habit with practice phishing emails your staff know are coming. A click leads to a kind lesson, never a punishment, and the team report shows progress without naming anyone. Training lowers the risk of a scam working; it cannot stop every attack, and it never pretends to.
How this differs from the Course Builder: To make courses from your own know-how, use the Course Builder; the Security Awareness Coach runs a ready security program for your staff.
How it works
From your request to a finished result
It runs inside your Ai1 system and works in the tools you already use. You ask, it works, it reports, and it stops for your OK where it matters.
Tap the diagram to enlarge it
Step 1: Tell your staff
Everyone is told about the program before it starts.
You approve
Step 2: Approve the plan
You approve the lessons and practice tests for the year.
Step 3: Monthly lessons
Short lessons arrive each month.
Step 4: Practice tests
Practice emails are sent, and clicks lead to a kind lesson.
Step 5: Review progress
You see a team report and the topics to repeat.
When to use it
Hand these situations to the Security Awareness Coach
Illustrative photo. Send the team a short lesson on spotting fake emails.
If this is you…
…here's what it does
Your team keeps receiving fake invoices
A lesson on payment scams and a practice test to match.
Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended.
What it was asked: Run short monthly lessons and safe practice phishing emails so our staff learn to spot scams before they click, and tell me each month how we are doing.
Example report
October at a glance: fewer clicks, faster reportsThis month's 4-minute lesson: fake funding and payout requestsThe practice email and what happened, team by teamKind follow-up and next month's plan
What it found: 3 findings, with the numbers
In October 24 of 41 staff reported the practice email, up from 12 in August, and the first report arrived 4 minutes after delivery.
Clicks fell from 11 in August to 6 in October, even though this month's fake funding-instructions email was the hardest so far.
38 of 41 staff completed the four-minute lesson, and the six who clicked each got a private, friendly refresher; nobody was named.
This is an illustrative example of the monthly report Security Awareness Coach is being built to produce: results at a glance, the month's lesson, the practice email results by team and a kind follow-up. It was written by hand from the agent's design for an invented company, with invented staff results and figures. No real emails, people or systems were involved, and nothing was sent or changed. Run date: .
Want an awareness report like this for your own team? Book a Security Coach walkthrough.
The IT Help Desk is where staff report a suspicious email.
Common questions
Frequently asked questions about the Security Awareness Coach
Is it fair to send staff practice phishing emails?
It can be, when staff are told the program exists, nobody is shamed and every click leads to a short, kind lesson. The Security Awareness Coach runs practice tests that way.
How often should employees get cyber security training?
Little and often tends to stick better than one long session a year. The Security Awareness Coach sends a short lesson each month with examples and a quick quiz, matched to each person's level, and the team report shows which topics to repeat.
Which scams should small business staff learn to spot first?
Phishing emails, fake invoices, urgent payment requests and password tricks are the usual starting point, along with safe ways to share files. The Security Awareness Coach covers each of these with short lessons and practice tests, and sends a refresher without blame if a real scam email gets through.
What is security awareness training?
It teaches staff to recognise scams like phishing and fake invoices so they are less likely to fall for them. The Security Awareness Coach does this with short monthly lessons and safe practice tests.
Will this stop us being hacked?
No training can stop every attack. It lowers the chance that a scam works by helping people spot the signs.
Do staff know about the practice emails?
Yes. Everyone is told about the program before practice emails begin.
What happens if someone clicks?
They see a short, friendly lesson straight away. Nobody is named or shamed.
Is the Security Awareness Coach available now?
Not yet. Your Ai1 team will tell you when the Security Awareness Coach is ready for your account. You can talk to us today about how your staff learn about scams.
About Ai1
How much does Ai1 cost?
Two paths, one platform. Build it yourself on a developer plan, or let our team run your AI operations for you. Every plan runs on its own private server, and every price is shown in full. See Ai1 pricing →
Do I get just the Security Awareness Coach, or the whole platform?
The whole platform. The Security Awareness Coach is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Compare plans →
We'll walk through what the Security Awareness Coach will do for your team. Your Ai1 team will tell you when Security Awareness Coach is ready for your account.
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