Ai1 CRM Automation
Relationship Scoring
Ai1 analyses every communication touchpoint across email, calls, meetings, and messages — then assigns a dynamic relationship strength score that updates in real time so you always know where you stand.
Four Dimensions of Relationship Intelligence
Ai1 doesn't just count interactions — it analyses communication patterns, sentiment shifts, and engagement depth to build a true picture of every relationship.
Frequency & Recency Analysis
Tracks how often you communicate with each contact and when the last meaningful interaction occurred. Surfaces relationships that are cooling before they go cold.
Communication Depth Scoring
Measures the substance of each interaction — a 30-minute strategy call scores higher than a one-line email. Weights engagements by depth, duration, and intent.
Sentiment & Tone Tracking
AI analyses the sentiment of every message and conversation. Detects when a warm relationship is turning neutral, or when a contact's tone shifts from enthusiastic to distant.
Trend & Momentum Indicators
Shows whether each relationship is strengthening, stable, or declining over time. Momentum scoring helps you prioritise outreach to relationships that need attention.
Four Steps to Relationship Intelligence
Connect Communication Channels
Link your email, calendar, CRM, and messaging platforms. Ai1 ingests all historical and ongoing communication data with full privacy controls.
AI Analyses Every Touchpoint
Claude AI processes each interaction — measuring frequency, depth, sentiment, and reciprocity. Builds a multi-dimensional relationship profile for every contact.
Dynamic Scoring Engine
Each contact receives a real-time relationship score (0-100) that updates automatically as new interactions occur. Scores reflect true relationship health, not just activity volume.
Alerts & Action Recommendations
Get notified when key relationships drop below threshold, and receive AI-generated suggestions for re-engagement — including draft messages and optimal timing.
Your Relationship Intelligence Dashboard
A comprehensive view of your entire network's health — with actionable insights delivered automatically.
Relationship Scorecard
Every contact ranked by relationship strength — with individual scores for frequency, depth, sentiment, and momentum. Filter by client, prospect, partner, or custom segments.
At-Risk Alerts
Automatic notifications when important relationships show declining scores. Includes context on what changed and recommended actions to re-engage before it's too late.
Communication Heatmap
Visual overview of when and how often you communicate with each contact. Identifies gaps in your outreach and highlights over-invested relationships.
Sentiment Trend Report
Track how the emotional tone of each relationship evolves over time. Spot shifts from positive to neutral before they become problems.
Network Health Summary
Aggregate view of your entire network's relationship health — percentage of strong, moderate, and weak relationships with month-over-month trends.
Re-engagement Playbook
AI-generated outreach suggestions for every at-risk relationship — including personalised message drafts, optimal send times, and conversation starters.
"Most CEOs think they know their strongest relationships — until the data shows them otherwise. Relationship scoring removes guesswork and surfaces the connections that actually need your attention."
Explore All Ai1 Automations
See how Ai1 automates operations, sales, marketing, and strategy across your entire business.
View all automations →Gut Feel vs Ai1 Relationship Scoring
Ready to Know the True Health of Every Relationship?
Get AI-powered relationship scoring across your entire network — so you never let an important connection go cold again.