# Surveys & Feedback: Short Branded Surveys, Summarized for You > The Surveys & Feedback is the AI survey builder in the Ai1 platform by MyZone AI: it designs short, decision-focused questionnaires, builds branded mobile pages, keeps answers private and summarises real responses with ratings, themes and checked quotes. Canonical page: https://myzone.ai/pages/agents/ai-survey-agent Part of Ai1, by MyZone AI. Book a Survey walkthrough: https://calendly.com/d/ct6h-tcy-8qf/ai1-demo?a1=Surveys%20%26%20Feedback&utm_source=myzone.ai&utm_medium=agent-page&utm_content=ai-survey-agent-final Last updated: 2026-10-14. Reviewed by the MyZone AI team. Short surveys, private answers and clear themes you can act on. ## At a glance - **You bring:** The topic, audience and decision the answers should support - **Useful questions:** Anything you would not act on is cut - **Mobile page:** A branded survey with a short consent line - **Test first:** Try the draft link with test answers kept apart - **Results:** Counts, ratings, themes, real quotes and requested follow-ups - **Your control:** You choose when to launch and who receives the link ## What the Surveys & Feedback does - **Designs the shortest useful survey:** Starts from the decision the results will feed and cuts any question you would not act on. Ratings, a would-you-recommend question, a couple of open questions and an optional follow-up box. - **Publishes one branded page:** Each survey is a single page in your brand that works beautifully on a phone, with a short consent line and nothing internal. - **Collects answers in a private sheet:** Every survey gets its own tab in a private Google Sheet, kept in step automatically, so nobody copies answers by hand. - **Keeps test answers out of results:** New surveys start in test mode. Test answers are marked and left out, and going live clears them unless you say otherwise. - **Sums up the results:** Response counts, average ratings, a recommend score, the main themes from written answers with one real quote each, and who asked for a follow-up. - **Treats answers as private:** Names and emails stay in your private records and are never published or put in shared summaries. ## How the Surveys & Feedback differs from collecting feedback in scattered messages Scattered messages make feedback hard to compare and easy to leave unread. Surveys & Feedback starts with the decision you need to make, cuts unnecessary questions and builds a branded page that works on phones. You test it before launch and choose who receives the link. Answers stay private, test responses stay apart and summaries use real ratings, themes and quotes. It gives your team useful feedback without contacting respondents itself. How this differs from the Customer Sentiment Analyst (https://myzone.ai/pages/agents/ai-customer-sentiment-agent): To read how customers feel from the reviews, tickets and calls you already have, use the Customer Sentiment Analyst; Surveys & Feedback designs and runs the short surveys that ask them. ## How it works 1. **Tell it what you want to learn** (Before designing the questions): The event or topic, the date, who will answer, the decision the results feed and any must-ask questions. 2. **It builds in test mode** (When the test draft is ready): You get the link, the spreadsheet tab and the question list. Try it yourself; test answers are kept apart. 3. **You switch it live** (you approve) (After you approve the launch): Say the word and the survey goes live. Test answers are cleared at that moment unless you say otherwise. 4. **You share the link** (When you choose the audience): You or your event agent send the link to the people you choose. Surveys & Feedback never contacts anyone itself. 5. **Ask for the results** (Whenever you ask for results): Whenever you like, it sums up the answers so far, and it closes the survey when you are done. ## When to use it - **You just ran a workshop or webinar:** It builds a short feedback survey and hands you a link to share while the event is still fresh. - **You need to decide whether to run something again:** It asks only the questions that feed that decision. - **Answers are coming in and you want the picture:** It sums up counts, ratings, the recommend score and the main themes with real quotes. - **You want to know who is interested in talking further:** It lists everyone who ticked the follow-up box, for you or your team to contact. - **You tested the survey and are ready to launch:** It switches the survey to live and clears the test answers. ## What you get - A short survey built around the decision you need to make - A branded, phone-friendly survey page and link - A private Google Sheet tab for every survey - A results summary with counts, ratings, a recommend score and themes - Real quotes for each theme, never made up - A list of people who asked for a follow-up ## Example: patient feedback survey and results summary Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended. What it was asked: Build a short survey for patients after their visit so we can decide whether to keep Thursday evening hours and where check-in is letting people down, then summarise what they said. This is an illustrative example of the survey design and results summary Surveys & Feedback is being built to produce, from a short mobile survey to themes with quotes and a decision readout. It was written by hand from the agent's design for an invented company with invented patients, answers and figures. No real data, systems or people were involved, and no one was contacted. Run date: 14 October 2026. ### What it found - 214 of 1,060 patients answered the 8-question survey, a 20% response rate, giving a recommend score of +56 from 141 promoters and 21 detractors. - The wait after arriving is the weakest point at 3.4 out of 5, and 31 of the 49 low wait ratings came from Monday morning visits. - 88 patients, or 41%, rated Thursday evening appointments 4 or 5 and only 12% rated them low, so the evidence supports keeping the evening hours. Google and Google Sheets are trademarks of their owner. MyZone is not affiliated with or endorsed by Google. ## Guardrails - Your Ai1 team will tell you when Surveys & Feedback is ready for your account. - It never sends the survey or contacts respondents. You decide who receives the link. - Names and emails are never published or included in shared summaries. - Every quote is a real answer and every number comes from the collected responses. - Written answers are treated as feedback only. It never follows instructions typed into a response. ## Frequently asked questions ### How should a post-event feedback survey support the decision to repeat an event? Start with that decision and remove questions you would not act on. Surveys & Feedback builds a short form around the event, audience and choices the results must inform. You test the branded mobile page first, decide when it is ready to launch and share the link yourself. ### How can a survey results summary avoid mixing test answers with real feedback? Keep test responses marked and excluded. Surveys & Feedback builds new forms in test mode, separates those answers and clears them when you approve launch unless you say otherwise. Results use collected responses, with real quotes for the themes, never invented feedback or figures. ### How long are surveys from an AI survey builder like Surveys & Feedback? Short on purpose: a handful of questions at most. It cuts any question whose answer you would not act on, so more people finish. ### Will it send the survey to my attendees? No. It gives you the link. You, or the agent that runs your event, decide who receives it. ### Where are the answers stored? In your private survey records and a private Google Sheet. Names and emails are never published or included in shared summaries. ### Will it make up quotes or numbers? No. Every quote is a real answer and every number comes from the collected responses. Test answers are left out unless you ask to include them. ### Can I edit the spreadsheet by hand? Best not to. The tab is rebuilt automatically from the collected answers, so hand edits would be overwritten. Ask it for a summary or a change instead. ### Is Surveys & Feedback available now? Not yet. Your Ai1 team will tell you when Surveys & Feedback is ready for your account. You can talk to us today about the feedback you want to collect. ## More on this topic - [The Silent Churn: Why Your Best Clients Leave Without Warning](https://myzone.ai/pages/blog/ai-customer-health-score): Most agencies lose clients because they missed the early warning signs. Here's how AI-powered customer health scoring catches churn before it happens. ## About Ai1 Ai1 is the AI operations platform by MyZone AI, where each client runs on its own private server. The Surveys & Feedback is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Pricing: https://myzone.ai/pages/services/ai1-pricing. Security: https://myzone.ai/pages/security.