# Security Awareness Coach: Staff Trained to Spot Scams Before They Click > The Security Awareness Coach is the security awareness training agent in the Ai1 platform by MyZone AI: it sends your staff short monthly lessons with a quick quiz and runs announced practice phishing tests, and anyone who clicks a practice email gets a short, kind lesson straight away. Canonical page: https://myzone.ai/pages/agents/ai-security-awareness-agent Part of Ai1, by MyZone AI. Book a Security Coach walkthrough: https://calendly.com/d/ct6h-tcy-8qf/ai1-demo?a1=Security%20Awareness%20Coach&utm_source=myzone.ai&utm_medium=agent-page&utm_content=ai-security-awareness-agent-final Last updated: 2026-10-15. Reviewed by the MyZone AI team. Short monthly lessons and fair practice tests that help staff spot scams. ## At a glance - **Each month:** A short lesson with examples and a quick quiz, matched to each person's level - **Practice phishing:** Realistic practice emails, sent only after staff are told the program exists - **After a click:** A short, friendly lesson straight away, never a punishment - **Scams covered:** Phishing, fake invoices, urgent payment requests, password tricks and safe sharing - **You approve:** The lessons and practice tests for the year, before anything is sent - **Reporting:** Team completion and practice results, without naming or shaming anyone ## What the Security Awareness Coach does - **Sends monthly lessons:** Short lessons with examples and a quick quiz, matched to people's level. - **Runs practice phishing:** Realistic practice emails, sent only after staff have been told the program exists. - **Teaches at the moment:** Anyone who clicks a practice email sees a short, friendly lesson straight away. - **Covers the common scams:** Phishing, fake invoices, urgent payment requests, password tricks and safe sharing. - **Reports progress:** Completion and practice results for the team, without naming and shaming. ## How the Security Awareness Coach differs from a yearly training session A long session once a year is forgotten well before the next one. The Security Awareness Coach teaches in short monthly lessons with a quick quiz, then checks the habit with practice phishing emails your staff know are coming. A click leads to a kind lesson, never a punishment, and the team report shows progress without naming anyone. Training lowers the risk of a scam working; it cannot stop every attack, and it never pretends to. How this differs from the Course Builder (https://myzone.ai/pages/agents/ai-course-builder-agent): To make courses from your own know-how, use the Course Builder; the Security Awareness Coach runs a ready security program for your staff. ## How it works 1. **Tell your staff** (Before the program starts): Everyone is told about the program before it starts. 2. **Approve the plan** (you approve) (Before lessons begin): You approve the lessons and practice tests for the year. 3. **Monthly lessons** (Each month): Short lessons arrive each month. 4. **Practice tests** (Through the year, after notice): Practice emails are sent, and clicks lead to a kind lesson. 5. **Review progress** (When you review progress): You see a team report and the topics to repeat. ## When to use it - **Your team keeps receiving fake invoices:** A lesson on payment scams and a practice test to match. - **A new starter joins:** The basics in their first weeks. - **You need a record of training:** Completion records for your files. - **Someone clicked a real scam email:** A refresher for the team, without blame. ## What you get - A yearly lesson and practice plan - Monthly lessons with quizzes - Practice phishing emails - Follow-up lessons for anyone who clicks - Team progress reports ## Example: monthly security awareness report Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended. What it was asked: Run short monthly lessons and safe practice phishing emails so our staff learn to spot scams before they click, and tell me each month how we are doing. This is an illustrative example of the monthly report Security Awareness Coach is being built to produce: results at a glance, the month's lesson, the practice email results by team and a kind follow-up. It was written by hand from the agent's design for an invented company, with invented staff results and figures. No real emails, people or systems were involved, and nothing was sent or changed. Run date: 15 October 2026. ### What it found - In October 24 of 41 staff reported the practice email, up from 12 in August, and the first report arrived 4 minutes after delivery. - Clicks fell from 11 in August to 6 in October, even though this month's fake funding-instructions email was the hardest so far. - 38 of 41 staff completed the four-minute lesson, and the six who clicked each got a private, friendly refresher; nobody was named. ## Guardrails - Your Ai1 team will tell you when the Security Awareness Coach is ready for your account. - Training lowers risk but cannot stop every attack. - Staff are told about practice phishing before it begins, and every click leads to a kind follow-up, never a punishment. - Results are reported for the team. It never names or shames individuals. ## Frequently asked questions ### Is it fair to send staff practice phishing emails? It can be, when staff are told the program exists, nobody is shamed and every click leads to a short, kind lesson. The Security Awareness Coach runs practice tests that way. ### How often should employees get cyber security training? Little and often tends to stick better than one long session a year. The Security Awareness Coach sends a short lesson each month with examples and a quick quiz, matched to each person's level, and the team report shows which topics to repeat. ### Which scams should small business staff learn to spot first? Phishing emails, fake invoices, urgent payment requests and password tricks are the usual starting point, along with safe ways to share files. The Security Awareness Coach covers each of these with short lessons and practice tests, and sends a refresher without blame if a real scam email gets through. ### What is security awareness training? It teaches staff to recognise scams like phishing and fake invoices so they are less likely to fall for them. The Security Awareness Coach does this with short monthly lessons and safe practice tests. ### Will this stop us being hacked? No training can stop every attack. It lowers the chance that a scam works by helping people spot the signs. ### Do staff know about the practice emails? Yes. Everyone is told about the program before practice emails begin. ### What happens if someone clicks? They see a short, friendly lesson straight away. Nobody is named or shamed. ### Is the Security Awareness Coach available now? Not yet. Your Ai1 team will tell you when the Security Awareness Coach is ready for your account. You can talk to us today about how your staff learn about scams. ## About Ai1 Ai1 is the AI operations platform by MyZone AI, where each client runs on its own private server. The Security Awareness Coach is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Pricing: https://myzone.ai/pages/services/ai1-pricing. Security: https://myzone.ai/pages/security.