# Recognition & Rewards: A Points Recognition Program Right in Chat > Recognition & Rewards is the employee recognition program in the Ai1 platform by MyZone AI: people thank colleagues in chat with points tied to your core values and a specific note, see balances and a leaderboard, and redeem points from a rewards catalog your company defines. Canonical page: https://myzone.ai/pages/agents/ai-recognition-rewards-agent Part of Ai1, by MyZone AI. Book a Points Program walkthrough: https://calendly.com/d/ct6h-tcy-8qf/ai1-demo?a1=Recognition%20%26%20Rewards&utm_source=myzone.ai&utm_medium=agent-page&utm_content=ai-recognition-rewards-agent-final Last updated: 2026-11-01. Reviewed by the MyZone AI team. Thank-you points tied to your values, given and redeemed in chat. ## At a glance - **Where it runs:** In your team chat, with no new app for staff to install or learn - **Your values:** Turned into hashtags that appear on every recognition - **Giving points:** Who, how many points, which value and what they did, then a preview and a confirm - **Rewards catalog:** Rewards your company chooses; an admin hands each one over - **What a point is worth:** Each company sets it; any value shown is an example, and points are not money - **Kept apart from:** Reviews, pay, promotion, discipline and termination; it decides nothing about anyone - **Sensitive notes:** A thank-you touching on health, harassment, discrimination or legal matters is not posted; People Ops takes it ## What Recognition & Rewards does - **Sets up your program:** A short interview turns your core values into hashtags and records who gives points, the monthly allowance, the props channel and whether the leaderboard is public. - **Guides each thank-you:** Who, how many points, which value and what they did, with a preview of the balance before and after. Points move only after the giver confirms. - **Lets others join in:** Colleagues can +1 a recognition and add points of their own. - **Shows balances and the leaderboard:** Balances, a leaderboard and recent recognition, shown as cards whenever someone asks. - **Runs a rewards catalog:** Rewards your company defines, each with a points cost. People redeem with a preview and a confirmation, and an admin hands the reward over. - **Keeps a full ledger:** Every points movement is added to a ledger with an audit trail; corrections are new entries, never edits. ## How Recognition & Rewards differs from Employee Engagement App Manager Employee Engagement App Manager looks at team workload and collaboration patterns. Recognition & Rewards runs a points thank-you program in chat: people give points tied to your core values with a specific note, colleagues can +1 it, and points are spent in a rewards catalog your company defines. Every gift needs a preview and a clear yes. Points never feed reviews, pay, promotion, discipline or termination, and it decides nothing about anyone. How this differs from the Employee Engagement App Manager (https://myzone.ai/pages/agents/ai-employee-engagement-agent): For team workload and collaboration patterns, use Employee Engagement App Manager; Recognition & Rewards runs a points thank-you program in chat. ## How it works 1. **Set up your values** (you approve) (Once, when the program is set up): An admin answers setup questions and approves the program settings. 2. **Someone gives props** (When someone earns a thank-you): The giver picks a person, points and a value, and says what they did. 3. **Preview and confirm** (you approve) (Before any points move): The giver checks the preview and confirms before any points move. 4. **Posted for the team** (As soon as the giver confirms): The recognition appears in your props channel, where others can +1 it. 5. **Rewards redeemed** (Whenever someone has points to spend): People spend points in the rewards catalog, and an admin hands rewards over. ## When to use it - **Someone stayed late to fix a stock count:** The giver adds points and a value hashtag with a specific thank-you, and the team sees it in the props channel. - **A vague "great job" comes in:** It asks once what exactly they did and what difference it made before anything is posted. - **A team wants to see who is being recognised:** The leaderboard shows balances and recent props, or stays private if your company prefers. - **Someone wants to redeem their points:** They pick a reward, confirm the preview and an admin hands the reward over. ## What you get - A recognition program built around your core values - Guided thank-yous with a preview and confirmation - Balances, a leaderboard and recent recognition on request - A rewards catalog with redemption and hand-over tracking - An append-only points ledger with an audit trail ## Example: recognition program card and leaderboard Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended. What it was asked: Show our team how the points program works: the program card, what giving recognition looks like, the props post, October's leaderboard and how rewards and the points record work. This is an illustrative example of the program card, giving flow, props post, leaderboard, rewards catalog and points ledger that Recognition & Rewards is being built to produce. It was written by hand from the agent's design for an invented outdoor retailer, with invented staff ids, values, rewards and points, and no real systems or people were involved. Nothing was sent, posted, paid or changed. Run date: 1 November 2026. ### What it found - In October, staff gave 214 recognitions worth 168,400 points, and 61 of the 74 people on the program received at least one. - A store lead's 1,500-point #PackTogether thank-you to a warehouse picker drew two +1s, reaching 2,250 points and putting that picker top of October's board at 6,750. - Of two reward redemptions this week, one is fulfilled and one waits for an admin to hand it over; a wrong-recipient gift was fixed with a new ledger entry. Slack is a trademark of its owner. MyZone is not affiliated with or endorsed by them. ## Guardrails - Your Ai1 team will tell you when Recognition & Rewards is ready for your account. - Points celebrate effort and never feed reviews, pay, promotion, discipline or termination; it decides nothing about anyone. - Each company sets what a point is worth; any value shown is an example. Points are not money: no payments, cash or gift card spending, and a person hands over every reward. - Every gift and redemption needs a preview and a clear yes, and nobody can give more points than they have. - A thank-you touching on health, harassment, discrimination, legal matters, pay or discipline is not posted; the giver is asked to reword it, or a person in People Ops takes it. ## Frequently asked questions ### What makes peer recognition feel genuine? Being specific: saying what the person did, the difference it made and which company value it showed, soon after it happened. Recognition & Rewards asks for those details on every thank-you, ties them to your core values and keeps points apart from pay and reviews. ### How do you tie employee recognition to company values? Turn each core value into a short tag and ask for one on every thank-you, along with what the person did. Over time the tags show which values the team sees in action. Recognition & Rewards turns your values into hashtags during setup and adds one to every recognition it posts. ### Should a recognition leaderboard be public? It depends on your team. A public leaderboard lets everyone see who is being thanked, while a private one keeps balances to each person. Recognition & Rewards asks during setup whether the leaderboard is public, and either way it shows recent props whenever someone asks. ### How does a points-based employee recognition program work? Each person has points to give. They thank a colleague for a specific action tied to a core value, the recognition is posted for the team, and points build up to spend in a rewards catalog. Recognition & Rewards runs it in chat, starting with Slack. Slack is a trademark of its owner; named only to describe the work, no partnership implied. ### Do we need to roll out a new app? No. People give and see recognition in chat, and admins set up the program the same way. There is nothing new for staff to install. ### What is a recognition point worth? Your company decides. Setup suggests a starting allowance and value as an example, and you can change both. Points are not money and are never paid out as cash. ### Can recognition points affect someone's review or pay? No. Points are kept apart from performance reviews, raises and promotions. ### Is Recognition & Rewards available now? Not yet. Your Ai1 team will tell you when Recognition & Rewards is ready for your account. You can talk to us today about how your team recognises each other now. ## More on this topic - [How AI Agents Are Changing Small Business Operations](https://myzone.ai/pages/blog/ai-agents-small-business): AI agents are transforming how small businesses operate: from automating customer service to managing entire workflows. Here's what you need to know. ## About Ai1 Ai1 is the AI operations platform by MyZone AI, where each client runs on its own private server. Recognition & Rewards is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Pricing: https://myzone.ai/pages/services/ai1-pricing. Security: https://myzone.ai/pages/security.