# Case Study Writer: Your Customers' Own Words, Approved by Them > The Case Study Writer is the AI case study writer in the Ai1 platform by MyZone AI: it spots your happiest customers, drafts the ask, prepares the interview and writes the story in the customer's own words, and nothing is published until the customer approves every quote and result. Canonical page: https://myzone.ai/pages/agents/ai-case-study-agent Part of Ai1, by MyZone AI. Book a Case Study walkthrough: https://calendly.com/d/ct6h-tcy-8qf/ai1-demo?a1=Case%20Study%20Writer&utm_source=myzone.ai&utm_medium=agent-page&utm_content=ai-case-study-agent-final Last updated: 2026-10-15. Reviewed by the MyZone AI team. Your happiest customers' stories, in their own words, approved by them. ## At a glance - **Who to ask:** Customers with good results, suggested from healthy accounts; you choose - **The ask:** A friendly request for a story, ready for you to send - **The interview:** Short questions on the problem, the work and the results - **The story:** Challenge, approach and results in the customer's own words - **Approval:** The customer approves every quote and result before anything is published - **Honesty:** Any reward for a story is disclosed, and quotes are never invented or improved ## What the Case Study Writer does - **Spots good candidates:** It looks at which accounts are healthy and happy, so you ask the right customers. - **Drafts the ask:** A friendly request for a story, ready for you to send. - **Prepares the interview:** A short list of questions about the problem, the work and the results. - **Writes the story:** Challenge, approach and results, told in the customer's own words. - **Sends it for approval:** The customer reviews every quote and result before anything is published. - **Makes it reusable:** Short quotes and a one-paragraph summary for your website, proposals and social posts. ## How the Case Study Writer differs from writing customer stories yourself Customer stories written in-house tend to sound like your own marketing, and many never get written at all. The Case Study Writer suggests customers with good results, drafts the request for you to send and prepares the interview. The story is told in the customer's own words, any reward for their time is disclosed, and the customer approves every quote and result before anything is published. How this differs from the Copywriter (https://myzone.ai/pages/agents/ai-copywriter-agent): To write your own marketing claims, use the Copywriter; the Case Study Writer gathers your customers' own words and turns them into stories they approve. ## How it works 1. **Pick the customers** (When you want a story): It suggests customers with good results, and you choose who to ask. 2. **Ask for a story** (Once you choose who to ask): You send the request it drafted. 3. **Hold the interview** (When the customer says yes): It prepares the questions and turns your notes or recording into a draft. 4. **Customer approval** (you approve) (Before anything is published): The customer reviews and approves the story and every quote. 5. **Publish and reuse** (After approval): You publish it, and it prepares shorter versions for other channels. ## When to use it - **Your sales team needs proof for a new market:** Stories from customers in that market, ready for proposals. - **A customer just praised you in an email:** It turns the moment into an interview request. - **Your website has no customer stories:** A plan to gather your first few, starting with the warmest accounts. - **A customer wants to stay anonymous:** An approved story that leaves out their name. ## What you get - A short list of customers to ask - A request email ready to send - Interview questions - A case study draft in the customer's words - Approved quotes and a sales summary ## Example: customer case study with quote approvals Example with a fictional company. Names, people and figures are invented to show the agent's output. Any resemblance to a real company or person is unintended. What it was asked: Find two or three happy customers who will talk about us, interview them and write a case study we can use, with every quote approved by the customer. This is an illustrative example of the work Case Study Writer is being built to produce: customer outreach, an interview with pulled quotes, a story draft and a quote approval tracker. It was written by hand from the agent's design for an invented software company, with invented customers, interviews, quotes and figures. No real systems or people were involved, and nothing was sent, posted, paid or changed. Run date: 15 October 2026. ### What it found - Six customers with strong success signals were asked for a story and three said yes; one interview is done and two more are booked for 20 and 22 Oct. - The first draft tells how a 60-truck refrigerated carrier cut empty miles by 18%, from 41,000 to 33,620 a month, and raised on-time deliveries to 97%. - The customer has approved three of five quotes, one with softer wording, and removed one; the story and a disclosed $100 charity donation await final sign-off. ## Guardrails - Your Ai1 team will tell you when the Case Study Writer is ready for your account. - Nothing is published until the customer approves every quote and result. - If a customer gets anything in return for their story, such as a discount or gift, the case study says so, in line with endorsement rules. - It never invents or improves quotes or numbers. It uses what the customer said. - A case study shows one customer's results, and the page says so where readers might expect the same. ## Frequently asked questions ### Do customers need to approve a case study before you publish it? Yes. A case study speaks for your customer, so they should see and approve every quote and every result before it goes live. The Case Study Writer sends the draft to them for sign-off. ### What questions should a customer case study interview cover? The problem the customer had, the work you did together and the results they saw, in their own words. The Case Study Writer prepares a short list of questions on those points, then turns your notes or recording into a draft told as challenge, approach and results. It never invents or improves quotes or numbers. ### What does an AI case study writer do? An AI case study writer asks customers for their story, interviews them and writes up the problem, the work and the results in their words. The Case Study Writer does this and sends every draft to the customer for approval. ### Do customers have to approve the story? Yes. Every quote and every result is approved by the customer before anything is published. ### What if we gave the customer a discount for their time? The case study says so. Any reward for a story is disclosed, in line with endorsement rules. ### Is this the same as the Copywriter? No. The Copywriter writes your own claims. The Case Study Writer gathers your customers' own words. ### Is the Case Study Writer available now? Not yet. Your Ai1 team will tell you when the Case Study Writer is ready for your account. You can talk to us today about the customer stories you would like to tell. ## More on this topic - [How a 4-minute interview becomes a published blog article](https://myzone.ai/pages/blog/ai-automated-blog-writing): How a short interview with a leader becomes a published article in their own voice. ## About Ai1 Ai1 is the AI operations platform by MyZone AI, where each client runs on its own private server. The Case Study Writer is not sold on its own: every Ai1 agent, including this one, is included on Developer Pro and every Fully Managed option, with no per-agent charge. Developer Core includes the development agents. Pricing: https://myzone.ai/pages/services/ai1-pricing. Security: https://myzone.ai/pages/security.